Is good middle management the real secret to success?
"Optimizing" organisational structures. What often follows is the quiet departure of many who sit in the crucial, yet often underestimated, middle.
The prevailing wisdom suggests that removing layers creates agility and efficiency. And, undeniably, some management roles can be improved. However, the wholesale dismissal of middle management as a strategic move is akin to removing the scaffolding from a building before construction is complete. The structure might look leaner, but its stability is compromised.
In the absence of effective middle management, the burden invariably shifts. Individual contributors (ICs) suddenly find themselves grappling with tasks far beyond their primary roles: translating executive directives, mediating team conflicts, navigating cross, functional complexities, and attempting to coordinate initiative; all without the necessary training, authority, or dedicated support. This isn't efficiency; it's a recipe for burnout and reduced productivity.
And what of the managers who remain? They're often left carrying a significantly increased workload, trying to bridge the ever, widening gap between senior leadership's strategic vision and the operational realities faced by ICs. The result is often a strained workforce contemplating their next career move.
The notion that senior leaders can directly steer an entire organization without a robust middle layer is, frankly, a fantasy. The execution layer, where strategy is translated into tangible results, relies heavily on strong leadership at every level.
Consider these realities:
Cutting middle management isn't just about flattening your organisational chart; it risks flatlining your future potential. It's about removing the very individuals who are critical in making strategy actionable, fostering a positive culture, and ensuring consistent operational delivery.
Before making sweeping changes to your organisational structure, we encourage a critical assessment. Is the goal truly about optimizing performance, or is it a short, sighted cost, cutting measure that will yield far greater expenses down the line?
The choice is clear: cultivate your middle management as a strategic asset, investing in their development and empowering them to drive engagement and execution, or risk a future where the only thing "lean" about your organization is its dwindling workforce and performance.
Are you the weak, or the wise???