Terms of Use

Terms and Conditions

  1. About the Website
  1. Welcome to kaleida.team (the ‘Website’). The Website allows you to access and use the Kaleida platform (the ‘Service’).
  2. The Website is operated by Tech Diversity Lab Pty Ltd trading as Kaleida, ABN 92 658 168 131. Access to and use of the Website, or any of its associated Products or Services, is provided by Tech Diversity Lab Pty Ltd. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of the Services, immediately.
  3. Tech Diversity Lab Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Tech Diversity Lab Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
  1. Acceptance of the Terms

You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by click to accept or agree to the Terms.

  1. About the Service
  1. The Tech Career Passport is an interactive Career Growth tool for technologists.
  2. Technologist and Manager accounts are currently offered. You acknowledge and agree that the accounts offered, as well as the account features may change from time to time, and may be governed by separate terms which apply specific to the account. Where special account-specific terms apply, you will be informed, and must accept those terms before you are given such an account. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by account-specific terms.
  3. Some accounts may be governed by a separate Software Licensing Agreement with Tech Diversity Lab Pty Ltd, which may amend the terms of use. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by the terms of an applicable Software Licensing Agreement.
  1. Acceptance use of the Service
  1. The Tech Career Passport, its related features, and website must only be used lawfully. Tech Diversity Lab Pty Ltd reserves the right to suspend, cancel, or otherwise deny access to users and accounts who use the service:
  2. To engage in any act that would disrupt the access, availability, and security of Tech Career Passport and other Tech Diversity Lab Pty Ltd services, including but not limited to:
  3. Tampering with, reverse-engineering, or hacking our servers.
  4. Modifying, disabling, or compromising the performance of the Tech Career Passport or other Tech Diversity Lab Pty Ltd services.
  5. Overwhelming, or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources.
  6. Compromising the integrity of our system, including probing, scanning and testing the vulnerability of our system unless expressly permitted by Tech Diversity Lab Pty Ltd.
  7. For any illegal purpose, or to violate any laws, including and without limitation to data, privacy, and export control laws.
  8. To stalk, harass or threaten users and any member of the public.
  9. To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Tech Diversity Lab Pty Ltd or any third party.
  10. To access or search any part of the Service, or any other Service owned by Tech Diversity Lab Pty Ltd other than our publicly supported interface, or otherwise allowed for an applicable Software Licensing Agreement.
  11. To post, upload, share, or otherwise circulate content in violation of Tech Career Passport’s content policy.
  1. Security and Data Privacy

Tech Diversity Lab Pty Ltd takes your privacy seriously and information provided through your use of the Website and/or Services are subject to Tech Diversity Lab Pty Ltd’s Privacy Policy, which is available on the Website. The Privacy Policy also addresses Tech Diversity Lab Pty Ltd’s processes, policies, and obligations in respect of Tech Career Passport security breaches.

  1. Data Use

Tech Diversity Lab Pty Ltd collects, stores, and processes your data on the Tech Career Passport. The data is used to provide Services to you, as well as to facilitate Tech Diversity Lab Pty Ltd’s business operations. The Privacy Policy outlined how your data is collected, stored and processed by Tech Diversity Lab Pty Ltd. The Privacy Policy also addresses Tech Diversity Lab Pty Ltd’s processes, policies, and obligations in respect of data encryption and removal requests.

  1. Subscription to use the service
  1. In order to access the Services, you must first purchase a subscription through the Website (the ‘Subscription’) and pay the applicable fee for the selected Subscription (the ‘Subscription Fee’). After purchasing a Subscription, you will be considered a member (‘Member’).
  2. In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.
  3. Before, during or after you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (the ‘Account’).
  4. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to name, email address, skills, demographics, salary, job title, career goals.
  5. You warrant that any information you give to Tech Diversity Lab Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.
  6. Once you have completed the registration process, you will be a registered user of the Website and agree to be bound by the Terms (‘User’). As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period’).
  7. You may not use the Services and may not accept the Terms if:
  8. You are not of legal age to form a binding contract with Tech Diversity Lab Pty Let;
  9. You are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident of from which you use the Services.
  1. Payments
  1. Subject to the terms of any applicable Software Licence Agreement, the Subscription Fee may be paid by all payment methods available on the Website, and may change from time to time.
  2. Payments made in the course of your use of Tech Career Passport may be made using third-party applications and services not owned, operatied, or otherwise controlled by Tech Diversity Lab Pty Ltd. you acknowledge and agree that Tech Diversity Lab Pty Ltd will not be liable for any losses or damage arising from the operations of third-party payments applications and services. You further acknowledge that and warrant that you have read, understood and agree to be bound by the terms and conditions of the applicable third-party payment applications and services you choose to use as a payment method for Tech Career Passport services.
  3. You acknowledge and agree that where a request for the payment of the Subscription Fee is returned of denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.
  4. You agree and acknowledge that Tech Diversity Lab Pty Ltd can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription.

Privacy Policy

  1. Welcome to Tech Diversity Lab Pty Ltd (92 658 168 131) of 102 Victoria Street, Carlton, 3053, Australia (“Tech Diversity Lab”) and welcome to our privacy policy which also applies to our Affiliate Companies. This policy sets out how we handle your personal information if you’re a Tech Diversity Lab user or visitor to our Sites.
  2. When we say ‘we’, ‘us’ or ‘Tech Diversity Lab’ it’s because that’s who we are and we own and run the Sites.

The type of personal information we collect

  1. We collect certain personal information about visitors and users of our Sites.
  2. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, your actions on our Sites and web and email analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

Personal information we collect about you from others

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

  1. financial and/or transaction details from payment providers located in the US, UK, and Australia in order to process a transaction;
  2. third party sources/and or partners from Australia, US or UK, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you and your activities on and off the Tech Diversity Lab platform through partnerships, or about your experiences and interactions from our partner ad networks.

How we use personal information

We will use your personal information:

  1. To fulfill a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our marketplace.
  2. Where this is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:
    1. operating the Sites;
    2. providing you with services described on the Sites;
    3. verifying your identity when you sign in to any of our Sites;
    4. responding to support tickets, and helping facilitate the resolution of any disputes;
    5. updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
    6. carrying out technical analysis to determine how to improve the Sites and services we provide;
    7. monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
    8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
    9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
    10. training Tech Diversity Lab staff about how to best serve our user community;
    11. improving our products and services;
    12. providing general administrative and performance functions and activities; and
    13. processing your job application to Tech Diversity Lab.
    1. Where you give us consent:
    2. providing you with marketing information about products and services which we feel may interest you; and
    3. customising our services and websites, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.
    4. For purposes which are required by law.
    5. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

    1. We will disclose personal information to the following recipients:
    2. companies that are in the Tech Diversity Lab group which are located in Australia;
    3. if applicable, authors of any items or services made available to you, so they can facilitate support and license validation, who maybe located in any of the countries our products are available in;
    4.  subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in Australia, US and UK; technical and customer support services which are located in Australia, Canada, Philippines, Poland, Mexico, Romania, UK and the US; recruitment agencies which are located in Australia; marketing and analytics services which are located in the US; security and fraud prevention services which are located in the US; subscription management services which are located in the US; payment processing services which are located in the US, UK and Australia; identification verification services located in the UK; and operational tooling services which are located in the US. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations;
    5. our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Australia;
    6. regulators and government authorities in connection with our compliance procedures and obligations;
    7. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
    8. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
    9. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
    10. a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
    11. other recipients where we are authorised or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.

Where we transfer and/or store your personal information

  1. We are based in Australia so your data will be processed in Australia, and the US. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, are based in places like Australia, Canada, UK, and the US. We do this on the basis of this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

  1. We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Australia, and the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

  1. You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

  1. Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
  2. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

  1. For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see https://www.allaboutcookies.org.
    1. When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
    2. your IP address or proxy server IP address;
    3. the domain name you requested;
    4. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
    5. the date and time of your visit to the website;
    6. the length of your session;
    7. the pages which you have accessed;
    8. the number of times you access our site within any month;
    9. the file URL you look at and information relating to it;
    10. the website which referred you to our Sites;
    11. the technical capabilities of your web browser.
  2. Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an ad for our products and services when you visit a different Site. Read more about your options in our cookie policy.

Information about children

  1. Our Sites are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.

Information you make public or give to others

  1. If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How you can manage or delete your personal information

  1. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Tech Diversity Lab services, you can request that we erase your personal information and close your Tech Diversity Lab account by:
  2. contacting our privacy person in writing at PO Box 758, Moonee Ponds, Victoria, 3039, Australia or admin@techdiversitylab.com

How long we keep your personal information

  1. Please note that if you request the erasure of your personal information we may retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. Any information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

  1. We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
  2. When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

  1. If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in writing at PO Box 758, Moonee Ponds, Victoria, 3039, Australia or admin@techdiversitylab.com.
  2. We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

If you’re a user or visitor in the European Economic Area these rights also apply to you:

  1. For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

How you can access your personal information

  1. You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
  2. These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
  3. Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
  4. If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Tech Diversity Lab Privacy Policy v1.1, effective date 20 October 2023